Cancellation and Refund Policy
At TensorLearners, we strive to provide valuable insights to our customers. Please read our Cancellation and Refund Policy carefully before making a purchase.
Cancellation Policy
- Customers may cancel their order within 1 hour of successful payment, provided the insight has not yet been delivered.
- To request a cancellation, please email us at support@tensorlearners.com with your order details.
- Once the insight has been sent via email, cancellations will not be possible.
Refund Policy
We offer refunds under the following conditions:
- If you cancel your order within the allowed timeframe (1 hour before delivery), a full refund will be processed.
- If you do not receive the insight due to a technical issue on our end, and we are unable to resolve it within 24 hours, you will be eligible for a full refund.
- Refunds will be processed within 5-7 business days to the original payment method.
Non-Refundable Cases
- If the insight has already been delivered successfully to the provided email.
- If the cancellation request is made after the 1-hour window.
- If the issue is due to an incorrect email provided by the customer.
Contact Us
For cancellations, refunds, or support, please reach out to us at:
Email: support@tensorlearners.com
Phone: +91 9916571960
By making a purchase on TensorLearners, you acknowledge and agree to this Cancellation and Refund Policy.
No Refunds
Once a payment is successfully made for an insight, the order is processed immediately. As our insights are digital products delivered via email, we do not accept cancellations under any circumstances.